| You can generate referrals from your existing clients. | | | | specific service or product when mailing statements or |
| Are your clients aware of the different services or | | | | other regular correspondence to your clients. |
| products you provide? If they aren't, how will they | | | | 2. Pass along helpful tips to your clients by e-mail, and |
| know when they need your services or products that | | | | while you're at it, mention any new developments in |
| they haven't used yet? | | | | your business such as your new website or a new |
| How will they tell someone else about your services | | | | service you're offering. |
| and send you referrals? Good communication means | | | | 3. Create a handy postcard listing your contact |
| increased revenues. No exceptions! It's a very simple | | | | information and all of your service offerings and |
| principle, yet it's rarely put into action consistently and | | | | encourage your clients to save it for easy reference. |
| effectively. Every time you communicate with your | | | | 4. Schedule a consistent client contact program with |
| clients, you have an opportunity to strengthen your | | | | your favorite clients, and make at least one call per |
| relationship with them, foster loyalty, and encourage | | | | day just to check in with them to see how they're |
| them to think of you often. That translates into more | | | | doing and say hello. |
| business from your clients and more referrals too. | | | | No matter which methods you choose, be sure to tell |
| There are several effective ways to keep in touch | | | | your clients how much you enjoy working with them. |
| with your clients, and a combination method is usually | | | | Mention that you would love more clients just like them. |
| the most effective: Send out personalized greeting | | | | (Do this only to your best clients, of course.) Let them |
| cards on special occasions. | | | | know that you'd welcome any referrals they send |
| 1. Save a stamp! Include a single-sheet flier highlighting a | | | | your way. |